Our mission and purpose
Empowering people, teams, and organisations to perform at their best and deliver meaningful service experiences through bespoke training and leadership courses.
Empowering people, teams, and organisations to perform at their best and deliver meaningful service experiences through bespoke training and leadership courses.
Caring – We care about people
Passion -We are passionate and love what we do
Insight – We believe in self discovery
Inspiration – We inspire people to continue to grow
Development – We stimulate personal and professional development
Inspire people through development so they can make a difference.
At Luxury Hospitality, we are committed to inspiring and training upcoming and established hospitality professionals to deliver 7-star guest experiences.
For more than 10 years, we have trained staff and managers working in luxury hospitality around the world. We coach and mentor individuals and entire service departments via our unique full circle approach designed to unleash an individual’s true talent and potential.
Our team of highly experienced (freelance) trainers work worldwide with individuals and teams, either onsite or at one of our 6 training locations in Europe.
At the heart of LH is Peter Vogel’s approach and his desire to empower everyone to become the best version of themselves. This was nurtured during more than a decade working for Microsoft co-founder Paul Allen, who taught him, above all else, the value of respect.
To create better service experiences for owners and guests, Peter strongly believes in the value of inspiring a service mindset and enabling people to excel and grow throughout their employment.
Throughout his career, he has continued to see the positive impact that this mindset has on individuals, teams, and organisations.
“When you transform people individually, you begin to transform your team or organisation as a whole.”
Peter and 7-star hospitality are one and the same. His knowledge and experience is acclaimed throughout the global luxury hospitality industry.
At a young age, Erik knew that hospitality would be his industry of choice. He now shares his 20+ years of experience as a trainer and consultant.
Ceri perfectly understands human behaviour. Armed with tertiary qualifications in Psychology and qualified in the use of Psychometrics, Ceri comprehends
So far, her marketing career has taken her all over the planet…
Diana brings a wealth of knowledge and experience in hotel management and communications which stems….
Skilled in leadership, coaching and team building, Martin supports people to be their best.
Julia is a gifted communicator and is well-versed in working with wealthy, private individuals.
Lynne brings 40 years of experience in hospitality and training to her role as LH Dynamics Insight and Hospitality specialist
Travelling, people and change has always been a passion, and this is why Julia decided to study psychology and become a transformational coach.
Jono has worked as a trainer and facilitator across the UK, Europe and the Middle East since 2006. He is passionate about transforming performance
As an experienced hospitality manager and entrepreneur, Jeroen has over 25 years of international hospitality experience…
Daniele is a corporate trainer and executive coach with British and Italian heritage. Having worked across four continents and 20 different countries while being fluent in three languages, he brings a wealth of worldwide people development knowledge.
Through her own consulting and coaching business, The People Development Specialists, Helen has accrued over 25 years’…
Renata brings to LH five-star hospitality experience having worked on board luxury cruise liners and yachts as well as for royalty.
Rob’s impressive credentials and awards in the food and beverage industry makes him our standout specialist trainer in beverages.
Ewout studied architecture at university, however, after he started working in his first hospitality role – he was hooked!
With over 15 years of experience under her belt, Jeannette has incredible insight and an eye for detail within the international hospitality industry….
Able to speak five languages, Mirjam has travelled to many parts of the world and gained notable experiences in business and project management along the way.
Kate’s impressive career as a superyacht crew member began in 2003 on board a 24-metre yacht.
The majority of Jill’s fascinating career was dedicated to working for the co-founder of Microsoft, Paul Allen, and his family company, Vulcan….
Danella originally trained as a beauty therapist before her first stint at sea working onboard cruise ships. She first met……
Solveig began her yachting career, back in 2010, as a service stewardess onboard
Having been a flight attendant for 12 years, Rianne has had a colourful career in hospitality…
With her caring attitude and 25+ years of experience, Lilian supports the entire Luxury Hospitality team from the back office.