Written by: Gemma Harris Unsurprisingly, ‘green’ has been edging up the yachting agenda for some time now. Our global issues have been intensifying, and lowering our impact on our planet is more important than ever. Undoubtedly, making change is hard. Still, small daily acts can lead to bigger behavioural shifts throughout the industry. Here are some … Continue reading
Written by: Martin Mainey “Sharpening your saw” is an essential habit for leaders to be effective and to avoid burnout. Easy to say but not always easy to put into practice! To achieve it, it is critical that you put yourself and your personal well-being at the top of your priority list. This may sound … Continue reading
Written by: Lynne Edwards and Renata Balla Navigating downtime: How to find calm in the chaos For yacht crew, the summer season is a challenging time, there is a lot to juggle, and burnout can be rife (see our previous blog post on how to avoid this as crew). It is so easy to get … Continue reading
Written by: Lynne Edwards How to avoid burnout onboard this summer season. The summer season is now truly upon us. Think sunny skies, relaxing on sandy beaches and enjoying pina coladas – right? Well, for yacht crew, unfortunately, not all the time. Summer can mean potential overwhelm and being overworked onboard. While working in yachting … Continue reading
Written by: Julia Rogers Our team of expert trainers have adapted Roger Hamilton’s Talent Dynamics to be more relatable to the hospitality industry: LH Dynamics. This tool will, quite simply, give you as a hospitality worker, a clear insight into your strengths and talents. We give you the tools to constantly uplift your talents and … Continue reading
Written by: Lynne Edwards From life ashore after yachting to the Shore Future Forum to conserving our ocean, here’s a roundup of the Monaco Yacht Show highlights from the LH team. Coming ashore at the Shore Future Forum – ‘endless possibilities’ Held at the beautiful HQ of the International Hydrographic Organization in Monaco, the Shore … Continue reading
Written by: Lynne Edwards The early years of Captain Kelly J. Gordon and Captain Brendan O’Shannassy differ quite dramatically. While Kelly grew up on a farm in small town Indiana, far away from water, Captain Brendan messed about with boats as a boy, in an Australian coastal town. However, both grew up to embrace uncertainty … Continue reading
Written by: Renata Balla What is luxury hospitality? From gilded rooms to sprawling, expansive swimming pools, caviar and the finest delicacies served with world-class silver service, a variety of images may spring to your mind. Transfer this term to super yachts and we venture into a world that includes even more exceptional additions – missile … Continue reading
Written by: Lynne Edwards Back in 2017, Impact Crew conducted a survey of over 800 people within the yachting industry that revealed the stark reality of high crew turnover in the industry. It found that nearly 50% of yacht crews leave within the first year. Specifically 38% of senior crew, 69% of junior crew … Continue reading
Written by: Julia Rogers 5 reasons why the best hospitality training for you starts with knowing yourself From carrying plates with aplomb to creating a perfectly balanced cocktail and delivering silver service in style, there are many technical skills that need to be mastered to ensure your guests receive exceptional service. Granted, these are all … Continue reading
