This course is for all deck crew members of any rank.
Deck and Engineer services
Who is this course for?
- Explore and understand the importance of service roles on board
- Develop an understanding of how safety and security are integral to service on deck
- Understand the importance of clear, concise communication and how it can elevate the service and experience for both guests and crew
- Demonstrate understanding and respect of all departments and service roles for better observation of guest wants/ needs, support for all departments, and a greater feeling of accomplishment
- Demonstrate awareness, respect, and knowledge of cultural differences
- Develop and demonstrate a practical understanding of service on deck
- Understand the need for strong, clear, deck service procedures on board that include all aspects, safety, security, and service
Please contact us if you would like to experience this customisable training onboard for your entire team.