For the role of a junior interior crew member and other interior team members who would like to refresh their skills and knowledge with all the essentials.
Service Specialist foundation
Who is this course for?
Learning outcomes
- Understand the onboard departments, the hierarchy and chain of command
- Understand the standards of personal presentation and personal etiquette
- What is required for attention to detail in your areas
- The importance of communication, discretion, and your role as part of a team
- The essence of etiquette, interacting with guests, and cultural differences.
- Principles of guest food and beverage service and food presentation
- The different food service styles and techniques and mise en place for the service areas onboard
- Food safety procedures and practices
- Dietary and cultural food and beverage requirements
- Confidence in your role while working with fellow members
Upcoming dates
BARCELONA
| MONTH | UPCOMING DATES 2023 |
| OCT | 23 – 25 |
MONACO
| MONTH | UPCOMING DATES 2023 |
| JUN | 19 – 21 |
| NOV | 13 – 15 |
AMSTERDAM
| MONTH | UPCOMING DATES 2023 |
| OCT | 16 – 18 |
GENOA
| MONTH | UPCOMING DATES 2023 |
| NOV | 1 – 3 |
Investment
€ 1.725,- per person (at one of our locations)
Please contact us if you would like to experience this customisable 3-day training onboard for your entire team.
Certification
