Leadership training

At Luxury Hospitality we are extremely privileged to have full access to the wide range of leadership courses and content. With this extensive library, we are able to tailor a leadership pathway specific to your current needs. We will listen very carefully to your strengths and where you feel your development needs are, to ensure that we create the appropriate pathway for you. 

Each of our programmes will be supported by pre-course learning, an initial self or 360 assessment survey and a manager meeting before the face to face delivery takes place. The face to face work sessions are typically between 1 and 2 days. These sessions are delivered by outstanding trainers and experienced leaders who have a wealth of experience in the luxury hospitality industry. These work sessions will be followed up with e-learning activities, refreshers videos and resources, supporting tools and a follow-up self and 360 assessment survey some months later to gauge impact and progress.

We have programs suitable for all members of your team. These include individuals developing their Personal Leadership, Middle Leaders with some experience of leading teams and for more experienced Senior Leaders looking to create a healthier culture and improve performance and productivity. 

We believe that to have the greatest impact the leadership journey is a whole organisation approach, with personal leadership from every member of your team being the start of that journey. Often leadership training focused only on the leaders, who go away on a course, falls flat when they return and has little impact. 

The first step is to develop all employees as self-leading individuals and to nurture those individuals within teams to take accountability and responsibility for their goals. An organisation that has this approach at its core is the start of the journey in promoting a culture of effectiveness.

The next step is to develop leadership capacity where:

  • Leaders have close look at themselves and their character; they learn to manage themselves before they lead others
  • Leaders don’t manage people but allow them to manage themselves against pre-agreed performance goals.