To call 2020 a year of change is something of an understatement. The world today is a very different place, yet it’s clear that by looking forward fearlessly and adapting rapidly, some companies have become even stronger during these challenging times. Luxury Hospitality is one such success story. Travel bans, social distancing restrictions and closing … Continue reading
One of the key learning curves in recent times across all industries has been mastering the ability to adjust at lightning speed to the new normal. With the Covid-19 pandemic demanding vital yet limiting social distancing requirements, the traditional method of running training courses has been rapidly superseded by online offerings which aim to provide … Continue reading
Last month the team at Luxury Hospitality answered some common leadership questions faced by yacht captains in relation to their crew. Following on, we wanted to shine a light on successful leaders ashore, so we asked a number of company bosses to share an example of great leadership and how it impacts the way they do business … Continue reading
At Luxury Hospitality we recognise the qualities that make exceptional service possible. We believe that having these SERVICE QUALITIES is what sets crew members apart and inspires them to deliver the ultimate experience for owners and charter guests. During all our workshops, these vital qualities are discussed in detail and they form the basis of … Continue reading
At the height of the pandemic, the micro world of yachting was overtaken by webinars on everything from employment rights and cyber scams to the demise of charters in the Med. Behind the scenes, we shared a more human face, with many business calls becoming a deeper discussion about our lives, the wider industry and … Continue reading
When you’ve worked on some of the world’s most innovative and impressive superyachts, using everything you’ve learned to create a pioneering new business is a natural next step. So began the journey of Luxury Hospitality founder Peter Vogel, who went on to develop one of the superyacht industry’s leading development enterprises focused on delivering the … Continue reading
When it comes to leadership, many believe we’re either born to lead or we’re not. It’s a lofty word that conjures the notion of special powers, a world apart from simple management. Peter Drucker, the Austrian-American management consultant made the distinction clear when he famously said: “Management is doing things right; leadership is doing the … Continue reading
From running his own lounge bar in Greece to winning awards and training bar tenders around the world, Rob Rademaker is a natural when it comes to the theatre of luxury F&B. Rob’s extensive experience working at renowned cocktail bars and prestigious events saw him mixing in the right circles, eventually landing the role of … Continue reading
Growing up far from the sea where a superyacht was never to be seen, how does an A grade student in Germany become the chief stew on one of the world’s most iconic vessels? As Svenja Halligan would say, everything happens for a reason, but hard work can also make us lucky. Now a specialist … Continue reading
As head of interior training at Luxury Hospitality (LH), Renata Balla is well versed in delivering seven-star service for superyacht owners and guests. Whether it’s arranging flowers, making the perfect bed, caring for marble or table decoration, there’s no aspect of the perfect guest experience she hasn’t mastered. We caught up with Renata to learn … Continue reading